Shipping & Delivery Policy

Last updated: August 12, 2026

TLM Forge, sold by Neural Forge Technologies LLP, is a fully digital product. There are no physical goods, and therefore no physical shipping, courier handling, or delivery charges, ever.

1. How Delivery Works

When your subscription starts, your license key and setup instructions are delivered by email to the address you provided at checkout. Delivery is instant: the email is sent within minutes of your payment method being confirmed.

2. Didn't Receive It?

Check your spam or promotions folder first, the email comes from hello@tlmforge.dev. If it's not there within 30 minutes, email hello@tlmforge.dev from the address you subscribed with and we'll re-send your key promptly.

3. Exchanges

As a digital subscription there is nothing to exchange. Cancellations and billing corrections are covered by our Refund & Cancellation Policy.

4. Contact

Questions about delivery? Email hello@tlmforge.dev, see our Contact Us page for response times.